Refund Policy

Returns and Refunds

Only orders that are defective upon arrival may be refunded at this time.

Defective items include: rips, incorrect size, style or extreme color errors by manufacturer and incorrect items. 

We can only offer a refund for defective/poor quality orders because we are a custom print shop and our shirts are made-to-order. If you believe you have received a defective item, please email initialtshirt@gmail.com and include details of the defect as well as a picture of the product. Please notify us of your defective item within three days of receiving your order.

*Please note the print on shirts may appear different from the image that appears on initialtshirt.com. 

*Defective items do not include discrepancies with the print, including quality.  

*Modified items (shirt color or size changes) may not be returned at this time.

Items qualified for refund do not need to be returned at this time.

Thank you.